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Customer Satisfaction Survey : Spare Parts
Customer Satisfaction Survey : Spare Parts
Project Name/Purchase Order Ref No
Client Name
Field & Training Services Criteria
How do you rate our spare parts, and did they meet your needs and expectations regarding quality and performance?
Excellent
Good
Average
Satisfied
Dissatisfied
How do you rate our delivery on time performance and our commitment to meet your delivery expectations?
Excellent
Good
Average
Satisfied
Dissatisfied
Communication during Spare Part Order/Repair to keep you update on progress
Excellent
Good
Average
Satisfied
Dissatisfied
How do you rate our responsiveness and professionalism in dealing with you?
Excellent
Good
Average
Satisfied
Dissatisfied
Overall Satisfaction
Excellent
Good
Average
Satisfied
Dissatisfied
Any Comment/ Suggestions?
Thank you for your valuable feedback and comments! We care for your business support.